The Heritage Stone Company provided a fantastic customer experience. Angus and Serena went above and beyond, offering advice on sizing, the best grout to match the tiles, and ensuring that delivery was on time. I will be a customer for life. Thanks again!
Super happy with the service and the quality of the floor. Highly recommended, would definitely use Heritage again.
We received really excellent service from Heritage Stone when they re-surfaced our kitchen floor recently. It is improved beyond all expectations! Angus gave us very clear and helpful information beforehand and the work was done and cleaned up by professional and charming couple.
The dark emperador polished marble in our conservatory looks fantastic and took our breath away when we walked in.
A first class service from start to finish. Comprehensive well displayed range of stone tiles. Friendly welcome. Practical helpful advice about types of stone tiles, their suitability and patterns appropriate for rooms. Samples readily provided. Prompt and helpful response to subsequent questions. Tiles, adhesive, grouts etc delivered safely and on time. Recommend tiler, David Griffiths, excellent. A high quality local business that delivers what it says.
We felt that we must write to thank you for such wonderful service from the Heritage Stone Company. It was so kind of you to visit us at such short notice and your advise made a huge impact on our decisions. Thank you also for recommending David Griffiths to lay the stone tiles. His service was equally brilliant and as a result our new floor looks fantastic. With much appreciate Thank you also for recommending David Griffiths to lay the stone tiles. His service was equally brilliant and as a result our new floor looks fantastic. With much appreciation.
J & N Spencer-Blow
I'm writing to tell you how pleased I am with the job you did for me last summer after I had left Wales. How nice it was to come back and find the tiles looking as good as they do now! I think we weren't sure how the tiles would react to your treatment (I wasn't anyway) so it was a lovely surprise to find them as they are. Many thanks for a job well done.
I bought a circular paving kit from Heritage Stone Company. I was impressed with the advice given to me and I have had many comments about the paving since having it in the garden. I would recommend this company.
From the minute I entered the showroom the female assistant was most helpful in showing me both tiles and slate to make a plinth for my woood burning stove. I chose a made to measure piece of furnished slate. This was then delivered quickly and fitted. I am very pleased with the choice and result.
I would wholeheartedly recommend anyone looking for top quality products and excellent service to use Heritage. I am delighted with the beautiful stone they have supplied for our house projects, but what makes Heritage really special is the friendly, expert service which Angus gives together with a wonderful showroom at Pimhill.
We purchased grey/gold limestone from HSC and are delighted! It looks great and is very easy to maintain. Angus (at HSC) was very knowledgeable and helpful - we would definitely recommend Heritage Stone Company.
Great service, they have an amazing knowledge of the products sold. I will certainly recommend and do business again. Thanks to all the team.
From the moment I entered the showroom the female assistant was most helpful in showing me both tiles and slate to make a plinth for my wood burning stove. I chose a 'made to measure' piece of 'furnished slate'. This was then delivered quickly and fitted. Having been treated, I am very pleased with the choice and result.
Received excellent advice over the phone and in-store regarding rejuvenation of slate floor. Very good product knowledge and having bought and used Power Clean and Enhancer the floor looks fabulous.
The quality of the limestone slabs was excellent. As was the service and quick delivery.
We purchased our patio paving from Heritage stone. It was delivered quickly and has made our garden look 100 times better. The range of colours you get with natural stone can't be replicated by a concrete slab. Very pleased.
Well it has been a pleasure to deal with such a helpful business. From first meeting to installation I felt that they were attentive at every step of the way. There are few businesses left that I could say this about but their customer service is second to none. Thank you.
We were delighted with our Indian Sandstone Paving from The Heritage Stone Company and the service they provided. We would certainly recommend them.
Carol & Tony
Fantastic experience from HSC,from the initial quote to the final installation.
‘Just returned from a weeks holiday to find the most amazing restoration of our kitchen floor. We arranged for Angus and his team from hsc to come in whilst we were away and we are totally delighted with the work they did. The floor looks the best it has ever looked. Totally restored and no mess. A massive thank you the the team at hsc for a first class job!!’
Matt & Maria
Amazing showroom, huge selection of natural stone products to choose from and most importantly great sound advice!
Mr J Austin
Brilliant service - a sparkling clean floor ready for the next few years before it will need doing again. Should have had HSC in the first place! Friendly efficient and very helpful service from the whole team. Thanks so much!
We had a major refurb of our kitchen, dining and new extension. Angus and Amanda made sure that the whole process of our new flooring was carried out efficiently and with helpful advice from initial choice through to the technicalities of laying flooring. They were on hand throughout and should we need any advice, Angus is always very knowledgeable. It was a pleasure dealing with a local company with an international range of products. Needless to say our wonderful new limestone floor is much admired but more so, gives us immense pleasure every day! Thank you HSC.
Mrs D Gregson
Amazing showroom, huge selection of natural stone products to choose from and most importantly great sound advice!
Mr J Austin
This is the second project we have undertaken with HSC. On both occasions we have found their advice and service excellent. From planning our project, selecting our products through to delivery, both Amanda and Angus have been a pleasure to work with. Their products speak for themselves as is displayed at their fantastic showroom. Both our projects have turned out better than we expected. Keep up the good work!
Mr & Mrs Hillier
We are very pleased with the quality of the engineered oak flooring (Topaze) that we have had installed in the upstairs room of a new build oak framed garage. Heritage Stone Company are very knowledgeable, helpful and efficient and the recommended fitter (Adrian) did a really super job. The floor looks beautiful.
Mrs J Cowdall
Excellent team, very accurate quantity estimate and Rolls Royce installation. I would highly recommend the Heritage Stone Company.
Once again a quality service from Angus and Amanda, backed up with a fantastic product and great results.
D & J Hiller
Excellent team - very accurate quantity and estimate and 'Rolls Royce' installation.
The help and advice given by Amanda and Angus gave me confidence to go ahead and have the stone floor I’ve always wished for - I love coming home to my beautiful stone floor. I did ring with several queries and it always felt that nothing was too much trouble and the team were always happy to speak with me. I would highly recommend HSC and would definitely use their services again.
I am delighted with the stone. Unlike many other suppliers, it was fantastic to have the stone in stock and it was delivered immediately. The quality of stone is exceptional, and now laid, it looks superb. HSC were a pleasure to deal with and choosing the right colours was easy with the display of stones outside the office. I couldn’t recommend highly enough.
Fantastic personal service from start to finish. The tiles have arrived and they are gorgeous! Would highly recommend.
Great service from HSC. It was very easy and HSC provided a swift response. Our stone hearth looks great; exactly what we wanted.
We purchased a single piece of brushed slate for the wood burner alcove and hearth in our newly built home. HSC liaised with our builder and the job went very smoothly, and the slate looks lovely with the oak flooring of the room.
We were delighted that Amanda was able to help us out in putting the finishing touches to our new wet room. The granite shelf above the WC fits perfectly, and we are very impressed with the quality of the stone and the workmanship.
A truly natural and fantastic finish to our country kitchen, very helpful and professional service from start to finish.
Couldn't be happier - we now have a 100m2 paved patio!! From order to completion, the whole process has been straight forward, on-time and cost effective. The finished result is amazing. A very happy customer!!
Thank you for following up, and thank you for the samples of tile, we’ve had quite a discussion about it they were very useful in making a decision. Unfortunately we decided against this tile, it was more of a Matt finish than than we had thought it was. We have not yet found a tile to suit this area so will continue to look and for future reference we were very pleased and surprised at the lovely service from heritage stone company, customer interaction that is less common these days! Thank you for your help,
Thanks so much for the granite. We are so pleased with the finished result and it's been a pleasure dealing with your company from start to finish. Thank you again. I'll be sure to recommend you
Tiles delivered, brilliant service thank you!
Went into HSC to see about new kitchen worktop with my daughter (project manager!). Angus couldn't have been more helpful. We talked about the options and pitfalls and eventually decided on the worktop for us. He didn't treat us like the novices we were and answered questions carefully in a way we could grasp! He took some basic measurements and had a quote to us by the end of the day. The company used to template and fit the worktop were fabulous. The surveyor was very helpful and sorted out a few issues with the kitchen layout and finishes so that he could get a good template. The fitters too were polite, careful and completed the job efficiently and with very little mess. Very please with the final result. Thanks HSC.
The team at HSC were incredibly helpful during the process, from advising on encaustic tiles, to ordering and delivery. We ran out of tiles and Heritage Stone managed to organise some much more quickly than originally expected which was so helpful and enabled us to finish our project without further delay. Thank you for great customer service.
I was absolutely delighted with my purchase from Heritage Stone Company. Firstly, I had looked for weeks online and in local shops for the 'perfect tile' for my kitchen and had not found anything that was to my taste. Eventually I found a wonderful Moroccan themed tile in green on the HSC website. I got in touch with them directly on email and within a few hours, my order had been paid for and recorded, five days later my tiles arrived. The price was very reasonable. I would highly recommend HSC for: their range, customer service and speed of delivery. My tiles look wonderful in my kitchen.
We received the tiles today which was a great surprise. Thank you very much for your help and great customer service!
Thanks to you all at Heritage Stone we were very pleased with the stone floor - the fitting and service were excellent. Would certainly recommend your company.
I contacted Heritage Stone on Monday and the sandstone paving was delivered the next day! Angus was so helpful and the paving was competitively priced but very local, which I’m pleased about. So, super speedy and excellent service! Many thanks.
Top service from Angus and the team, nothing was to much trouble- I would highly recommend. Thanks.
The fact we chose a stone company over 200 miles from where we live says it all. Angus Taylerson was in a different league to anyone else I had spoken to about our project and always had a lot of time to talk things through. He came up with so many fantastic ideas. The end result is a house with the wow factor. Thank you Angus.
I have always wanted a natural stone floor and now we have a beautiful one. Angus very clearly explained the products and process of laying such a floor, he also was able to accommodate our tight timeline. The two installers were excellent and we appreciated their professionalism and attention to detail, stopping to answer our questions along the way and in fact encouraged questions to ensure we were happy with the end result. Thank you all.
A huge thank you to Angus for moving heaven and earth to source 13 boxes of ca pietra tiles. Without his work we wouldn’t have been able to move back into our house. I won’t be buying tiles from anyone else from here on out. Amazing customer service!
We have been working on our patio and garden design for over 8 months. I contacted Heritage Stone Company and Angus came and did a site visit, linking in with our architect and offered really constructive ideas and solutions. We commissioned HSC to undertake the work, including the supply over over 300 meters of sandstone and the full installation of our project. This include the construction of walls, steps and two water features. I have to say that Angus and his team at Heritage Stone Company were first class, nothing was too difficult and the result that has been achieved is fantastic; we are delighted. Thank you Heritage Stone a brilliant job.
Would highly recommend! Always lovely to be recommended a company by a friend and Heritage Stone exceeded our expectations. Over an 18 month period the brilliant Angus and his team were so very helpful with our rebuild. Initially we were just looking at tiles for our two bathrooms. In the end we used them throughout - our kitchen, hall, boot room and last but not least the garden. Angus was always at the other end of the phone - even one particularly late night when I did a complete u turn on the kitchen!! They kept everything within budget and the whole team were so positive and professional. Thank you all - you really did make it an absolute pleasure
Incredibly helpful from the start. Kept me well informed along the way. Fantastic customer service and a very efficient from beginning to end. Would highly recommend. Absolutely delighted with our tiles as well, they are beautiful.
I recently received my order including full installation of my tiles from the Heritage Stone Company...a fantastic, brilliant service from start to finish. Angus was extremely knowledgeable and helpful. Nothing was too much trouble. Thank you so much. I have no hesitation in recommending the Heritage Stone Company.
I cannot praise Heritage Stone enough. Rarely do you get what it says on the package but with this Company you do. From the initial visit to the completed kitchen I experienced nothing but excellence. Angus was knowledgable, polite and super efficient and instilled confidence that one would get a superior product. He was right.. Every step of the project was delivered exactly as promised. I cannot recommend them enough.
Total pleasure dealing with Angus. Was sent a couple of free samples (in eco-packaging). Excellent quality tiles. Had seen them cheaper elsewhere; Angus bettered their price, and best of all is happy to store them for me for several months (!!!!) as my project has been delayed, and I have no room for them now, but wanted to get the sale price. Honestly, service does not get any better than this.
My company Shropshire stone and Granite has collaborated on dozens of projects over many years with the Heritage Stone Company. We supply traditional masonry but do not have an in house fitting team, and have turned to Angus and his team at HSC as our fitters of choice time and again. We have never had cause for complaint, indeed compliments on timeliness, cleanliness and workmanship are very much the norm. Whilst no job is too small, the majority of our work is either large scale landscaping on very high profile projects or historically important heritage projects nationwide. In all cases Heritage Stone have been impeccable in everything they do.
Fantastic service, very fast delivery and the best price by a long way. Serena and the team got back to me promptly and I felt really looked after. Highly recommended, it’s a shame all business aren’t as attentive. Thank you HSC!